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Privacy policy

Privacy policy

AB Heritage Consulting is committed to protecting your privacy and handling personal information in a responsible and transparent manner. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

We may collect personal information that you voluntarily provide to us, including your name, contact details, organisation, project information, and any other details submitted through our website contact forms, email correspondence, or during the course of providing our services. We collect this information only where it is reasonably necessary for our business activities.

Personal information is used to respond to enquiries, provide cultural heritage consulting services, manage projects, communicate with clients and stakeholders, and meet our legal and professional obligations. We do not sell or rent personal information to third parties. Information may be shared with trusted partners or authorities only where required for project delivery, compliance, or by law.

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely and accessed only by authorised personnel. While we take care to safeguard data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

You may request access to, or correction of, personal information we hold about you. If you have any questions, concerns, or complaints about privacy, or wish to provide feedback, please contact us using the details on our Contact page. We welcome enquiries and will respond within a reasonable timeframe.

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Our Commitment

We commit to culturally safe practice, transparent communication, and continuous learning. We listen first, walk with community, and prioritise outcomes that honour cultural values while meeting project requirements.

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